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Customer Service Advisor - Commercial

Customer Service Advisor

Jark Bradford Ltd Commercial Division are currently recruiting on behalf of our client for an Customer Service Advisor to work in Huddersfield

This is a key role within the Customer Services area providing a responsive customer focused service to the residents of Kirklees who wish to contact their Council.

You will provide excellent customer service at all times in a positive, sensitive and respectful manner, adapting your approach as appropriate to ensure equality of access for all. Through training and experience, you will develop a good level of knowledge about relevant legislation and associated processes for the various areas of the council you will be representing. This will include Council Tax, Business Rates, Licensing, Housing, Planning, Schools, Welfare and Benefits etc.

The job of Customer Service Officer is to provide a first class customer service to colleagues within the Council and external customers of Kirklees Council, handling customer enquires face to face, over the telephone, internet or email, giving information and resolving queries.

Hours of work are Monday to Friday 9am – 5:30pm (37 hours per week)

This is a temporary position until March 2020

Pay Rate: £10.14 per hour

This position is being advertised on behalf of Jark Bradford Ltd Commercial Division who operate as an employment business.

Should you have the correct experience please click apply to our JARK BRADFORD TEAM or email or call me Lisa Smith an up-to-date CV to lsmith@jark.co.uk 01274 200600

  • Posted on 4th November 2019
  • Location: West Yorkshire
  • Salary: £10.14 per hour
  • Tenure: contract