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Industrial

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Front of House Manager - Industrial

Front of House Manager

My Client, a small hotel in the Worcestershire area is looking to recruit a Front of House Manager on a Permanent basis.

The main responsibilities for the role include

• Report to General Manager and work closely with him/her to strategize for the business.
• Oversee the reception desk with a view to ultimate guest satisfaction – deal with queries.
• Develop relations with existing customers to ensure a high level of future repeat business.
• Ensure all accounts are billed correctly and settled as per company procedures.
• To develop business relationships with local companies to increase room sales.
• To annually negotiate rates within the corporate market and develop new business.
• Develop rate strategies and revenue streams to maximize revenues.
• Maintain a presence for online reservations and revenue manage systems such as Booking.com.

As a suitable candidate you will offer the following

• Previous experience in a hotel reception
• Good planning and organisational skills
• Outstanding communication skills – verbal and written.
• Excellent customer service skills
• Leadership skills and Team Player
• Ability to multi-task and prioritize.
• Problem Solving
• Ability to work under pressure and to be flexible.
• Good understanding of useful computer programs (MS Office, POS and reservation systems.)

The salary on offer is up to £25,000 and you will work 5 days out of 7

  • Posted on 7th June 2022
  • Location: Worcestershire
  • Salary: £22000.00 - £25000.00 per year
  • Tenure: permanent