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Power & Engineering

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IT Service Architect - Power & Engineering

IT Service Architect

Working in conjunction with West Mercia Police, we are looking to recruit a Service Architect on a Permanent basis

The Service Architect is responsible for the efficient and effective design of digital service delivery to ensure services meet the needs of West Mercia Police customers.

As a suitable candidate you will develop and maintain Digital Services’ customer service designs, including the delivery of relevant service architectures to support the strategic transition of business solutions into production, by identifying and integrating business, information, and technology architecture, in alignment with service strategy, creating a culture of perpetual challenge and continuous improvement in the delivery of internal and 3rd party services.

You will work as part of the DS Architecture team and architecture practice to identify impacts on service architecture and user service experience as well as collaborate closely with the solution delivery teams and solution development resources, the Architecture Team, Operations Manager, Service Manager and the Supplier Relationship Manager to define service objectives, commercial arrangements, service levels and other performance indicators

The main responsibilities for the role include

- Undertake the role of service design authority for all ICT change
- Manage the development and documentation of the ICT Services
- Ensure that the ICT service architecture meets all the relevant industry/national standards
- Understand strategic business requirements, collecting data, delivering analysis and recommending service options
- Support the transition of new services into the production service environment
- Facilitate internal and external stakeholders groups to ensure appropriate contribution

As a suitable candidate you will offer the following

- Knowledge and experience gained through a similar role
- ITIL foundation certificate or equivalent framework experience
- Strong knowledge of Service Architect Design and ensure services are designed to meet the business needs
- Excellent knowledge of ICT enterprise architecture principles gained through similar size organisation
- Good understanding of project delivery methodologies, tools and practices
- Experience in applying architectural tools and methods using industry best practice

The starting point for the salary on this role is £52,482

  • Posted on 18th May 2022
  • Location: Worcestershire
  • Salary: £52482.00 - £58512.00 per year
  • Tenure: permanent