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Sales Administrator - Commercial

Sales Administrator

Job purpose
To perform administrative functions in support of Sales and the general office.
The Sales Administrator will primarily support the sales team, liaise between internal teams to ensure the timely and successful delivery of our products and services according to customer needs.

Duties and responsibilities
The primary duties and responsibilities of the sales administrator are to support the sales function and processes, performing administrative tasks as below and customer support.
In-house training will be provided where required.

Sales support
• Maintain sample stock.
• Answer telephone and route as required.
• Customer record filing and maintenance.
• Greet visitors and ensure they have signed in and direct to relevant person
• Taking minutes at sales meetings and distribute.
• Prepare draft marketing materials and assistance, when needed.
Customer support
• Daily order processing.
• Deal with delivery queries liaising with dispatch and production.
• Checking PO against current price structure and delivery requirements.
• Responsible for working with the Sales team to on-board and integrate new customers.
• Accurate and detailed sales handover to sales, production and dispatch teams.
• Prepare customer sample requests and ensure they are despatched on time.
• Resolve customer escalations to their satisfaction.

System administration
• Data input to CRM database.
• Input leads on to CRM system as required.
• Create new products on Sage 200 and update spreadsheet.
• Maintain Sage 200 system, creating orders, stock codes and quotations.
• Be champion for the implementation and accuracy of the sage 200 within the Sales team.
• Ensure that all sales activity is accurately recorded and updated at all times.
• Update and maintain systems (CRM, Excel spreadsheets, Sage 200)
• Carry out administrative duties relevant to the position as directed.
• Assist in other departments as required

Qualifications
• GCSE level C or above including
o Maths
o English
• A recognised office Administration qualification
o NVQ Business Administration
o Level 1 Certificate in Business Administration
o Level 2 Certificate in Principles of Business Administration.
• Referenced experience in working within an office environment for a sustained period of at least 12 months carrying out Administration functions.

Required skills
Sage 200 or other ERP system experience.
Ability to prioritise among competing tasks.
Marketing experience would be advantageous.
Keen attention to detail and adherence to deadlines.
Excellent listening, communication and presentation skills.
Excellent all-round MS Office, including Excel, Word, and power point.
Excellent time and project management - always looking to improve inefficient processes.
Able to follow processes and procedures reliably and has ability to suggest improvements to them.

Personal traits
Team player.
Pleasantly confident.
Capacity for multi-tasking.
Positive manner & outlook.
Ability to work on own initiative.
Willing to learn / develop their skills.
Flexible, able to cope with changing requirements.
The ability to communicate credibly and effectively at all levels – written and verbal.
The ability to manage multiple projects at a time while paying strict attention to detail.

If interested please APPLY today

  • Posted on 16th May 2019
  • Location: Hertfordshire
  • Salary: £18000.00 - £22000.00 per year
  • Tenure: permanent