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Transport Administrator - Commercial

Transport Administrator

Administrator required for Traffic Office, an inital Maternity cover until January 2022. Working for one of the World's leading Transport Logistics organisations based at Sherburn in Elmet.

The ideal candidate would have previous experience within a transport / logistics organisation - although not essential. You will have excellent IT and communication skills.

The role would involve :

• To cost effectively plan and dispatch routes to achieve contractual delivery times, conducting remedial planning to effectively manage live changes to the plan.
• To review the cost effectiveness of routes through KPI analysis, taking remedial action where necessary
• To ensure all administrative traffic duties are carried out as necessary and to a high level of accuracy and professionalism
• To liaise with line management to ensure the effective use of hire vehicles / sub contractors minimising the cost impact to the business
• To ensure that details of vehicle accidents are escalated to line management
• To ensure that defected vehicles are recorded on traffic sheets
• To ensure that the procedure for damaged deliveries is followed where necessary
• To achieve weekly and monthly KPIs as set by the business and / or Customer Service Level Agreements, escalating any issues impacting on these to line management and customers directly
• To use all IT based systems in the effective delivery of their role including Paragon, Mi-Sharp etc.
• Ensures that appropriate communication methods are used to provide information to both internal and external customers as required e.g. debrief of drivers, dealing with customer issues etc.
• To ensure that all traffic planning activity is undertaken in line with legislative requirements e.g. RTR etc
• To ensure compliance with Company Health & Safety requirements highlighting any concerns to line management
• To support the management team in the development of other colleagues
• To identify and highlight to management any potential improvement opportunities
• To demonstrate the Company Values in the undertaking of their role
• To undertake any other reasonable task as required.
• To always display the highest standards of customer service.
• To undertake any relevant training events in line with own personal development needs and business requirements

The hours would be based on shift basis - 06:00-14:30 and 13:30 -22:00

  • Posted on 26th April 2021
  • Location: North Yorkshire
  • Salary: £11.34 per hour
  • Tenure: contract

Skills Requirement

CPC Transport IT Customer service

Qualifications Requirement